Food Connects

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Who Feeds Our Kids: Kerri Harlow

Food Connects is launching a new series highlighting the amazing essential workers in our community who work hard every day to keep our children fed. Read on to learn more!

Kerri Harlow

For 12 years Kerri Harlow has worked in school food service at Putney Central School (PCS). Before she was in food service she worked as a paraeducator at PCS for 10 years in the 1990’s. And this month, she is retiring. We sat down recently and had a chat about her work, how things have changed in her work since COVID-19, and some of the things she loves about her job. Here are some highlights from that conversation:

Sheila Humphreys (SH): How has your work changed due to COVID-19?

Kerri Harlow (KH): For the first 3 weeks I continued to work all the hours that were needed to get the lunches out. Then, as the COVID cases got closer because my husband and I are both considered high risk (especially my husband) for a while I couldn’t come in to work at all. When things started opening up I began coming back in the afternoon every day and preparing food for the next day.  The worst part for me is to be in the building and have it be totally empty. It seems very odd. Not seeing the kids is very hard. We try not to always make sandwiches and brown bag lunches, so what we’re cooking hasn’t changed that much, it’s how we distribute it that has changed.

SH: What is keeping you going during these unusual times?

KH: It keeps me going to think about the children and know that we are still impacting their lives even though we’re not seeing them. I know that there are so many people that are totally dependent on 2 school meals a day for their children and it’s rewarding to help. Everyone receiving the meals has been so wonderful! We get emails and pictures of the children with their food, and one woman sent us a picture when we sent food for the entire week during April break. The picture was of her 2 children and her refrigerator that was packed and organized with the whole week's lunches and breakfasts. Knowing how much people have appreciated the meals and the fact that they are showing their appreciation with what they can, mainly with a note here or there has meant a lot.

SH: What has been your biggest challenge during this time?

KH: As far as school goes, it’s been challenging to feel like I am contributing enough because I have had to stay home for part of the time. It was hard for me to feel like I was doing my share, so I’m very happy to be back now, in the afternoons. I just made it my mission to put little gifts in the bags every Friday for the kids. It’s been the worst thing, not being at work when I know I’m supposed to be. Sometimes you come to work and you think, oh I wish I could stay home today, but then when it happens it’s not fun and you realize how much being at work really means.

SH: How can the community support you and other food service workers during this time?

KH: We’ve had a wonderful response from the staff members who are coming in and helping. This came about so quickly and we’ve never done this before, but it’s gone much more smoothly than I would have thought it would. I worry about next year. I wonder what's going to happen and how it's all going to come together. I wonder how long people can keep this going because it’s hard. As far as the community, they’ve done all that they can, and it definitely has been enough. Everyone has come together. It’s got to be done so we’re doing it!

SH: What advice would you give to someone who is interested in working in school food service?

KH: It is the most rewarding job I’ve ever had. It’s not easy at times, but since COVID-19, I have a whole new appreciation of the job. If someone has children in the school or in the district, it’s a great job because you have the same schedule as your children. When I was here as a paraeducator for 10 years in the 1990’s my children were in school here, and when I came back 12 years ago I was taking care of my granddaughter and she was in school here. It’s fantastic because the pressure is reduced as a working parent. The school understands when your child is sick and you have to stay home. Having the school vacations and snow days is great peace of mind. Working with the kids is wonderful. You get so close to them, handing them their meals every day. You wouldn’t think it would be enough time to connect with them but you do. It’s very, very rewarding and great to spend that much time with children.

SH: What brings you joy?

KH: My family and my work, and I love to do all different types of crafts. I’m retiring this year, and I can’t wait to come back as a volunteer. It’s not a job that you walk away from easily. I’m such good friends with everyone in the building, so I realized that if I volunteer I can have more one on one time with the kids. I love interacting with the kids and I’m looking forward to that when I come back as a volunteer. I love working with children. I had a home daycare, I was a para, and then I have been a cook here. Everything I’ve done for work has been child-oriented.

SH: What are you grateful for?

KH: I’m grateful to have had the opportunity to work here twice when it was the perfect fit for my family. I’m very grateful for all the people here that I’ve met, some of whom have been friends since I worked here back in the 1990’s. I am extremely grateful for the insurance that the school provides. I didn’t have that as a paraeducator or when I worked here with a food service company, but when our meal program became independent the school put us on their insurance which was amazing. I’m very grateful to have had this job and have had it work so well. It’s been really, really wonderful. Seeing the kitchen change to an independent food service while I’ve been here was amazing, and Food Connects’ staff Helen, Katherine, and Richard were so wonderful. It is something I loved that happened while I was working here! It was very good for the school and we have such support from the community for the food program and I’m very grateful for that also.

SH: Final thoughts?

KH: I'm retiring at the end of this year and it’s going to be very, very hard to leave. It’s been a fantastic job. The closer retirement gets, I think, “what am I doing?” but it’s time to move on, and by no means am I walking away from this building. They will probably get sick of me! It’s been a fantastic job. I broke my shoulder this winter and I was out of work for 2 months. I was just starting to come back when the school closure happened. All of the kids made me cards and the staff made me food and I had all these special things I was going to do for each classroom when I came back but I couldn’t do any of it because of the school closure. I’m looking forward to making good on my intention to pay it forward when I come back as a volunteer. 

Addendum: We learned after this interview that Kerri is an incredible baker and she is making individual graduation cakes (yes, a whole cake!) for all of the 8th graders.